Products are shipped within 24 hours from Paris with the French postal services. Each package has a tracking number to keep you informed of the progress of your delivery. Moreover, each package is reinforced to protect your order and deliver an undamaged item. Carbon neutral delivery.
Return and refund
If you are not satisfied with your purchase when you receive it or if your order arrives damaged, you have the option to return it and get a refund. You must contact our customer service within 15 days of receiving your order and return it within 30 days. The return must be done at your expense, a statement of the condition of the product will be made and we will then proceed to your refund.
Cancellations of orders are not accepted.