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Frequently Asked Question!

What payment methods are accepted?

You can pay by : Credit card, Paypal, SEPA debit, Bancontact, Giropay, iDEAL, Sofort, Przelewy24

What delivery service is used?

Your package is sent from France by the postal service. Shipping within 24h with a tracking number.

How is my product packaged?

Your product is packaged with recycled bubble wrap.

How do you support the ecological transition?

1% of the revenues of the shop is donated to the ecological association WWF.

Do you accept returns and exchanges?

Contact us 14 days after delivery, return items within 30 days of delivery. Customized items cannot be returned or exchanged.

When can customer service answer my questions?

Customer service is available 24 hours a day, 7 days a week, please contact us at contact@sunuke.com. We will answer you as soon as possible.

Do you accept order cancellations?

We do not accept order cancellations.

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